01 Customer-facing monitoring

Website monitoring for the journeys that matter.

Pulse checks the pages and customer journeys your business relies on. We configure the checks and provide clear evidence when a monitored step fails.

Browser: from £35 per website per month, including configured browser interactions, typically about every two hours. Final form submissions, completed orders, payments and real appointments are not verified on this plan.

Pulse / example check result

observing

yourwebsite.co.uk / make-a-booking

  • 01Website responds200 · 184ms
  • 02Page content appearsfound
  • 03Booking interface loadsready
  • 04Configured journey stepspassed

How Pulse monitoring works

  • Share your website and the customer journey that matters.
  • Agree scope, schedule and price; we configure the checks.
  • Review scheduled results and failure evidence with the person responsible for repairs.

[ the REAL question ]

“Did the server respond?”

Can a customer actually use your website?

A green uptime badge can coexist with a broken booking widget, an unresponsive button, or a checkout that quietly fails. Pulse looks past the response code and checks the experience that makes your business work.

Pulse incident report with evidence of a failed website check
Pulse diagnostic screenshot captured when a website check failed

The real question

Get a clear alert when your site’s revenue-driving functionality is failing, as well as a screenshot of the impacted page so you can identify what went wrong.

02 Reliability has layers

Monitor only as deep
as your business needs.

Level 01

from £14 / site / month

Is it online?

The essentials, properly handled.

  • HTTP uptime and page health
  • SSL and domain expiry
  • Expected content checks
  • Failure evidence and alerts

Essential: from £14 per website per month. Availability, SSL, domain and expected-content checks, typically about every two hours. Exact checks and schedule are agreed before setup.

Level 02

from £35 / site / month

Does it work?

A real browser behaves like a customer.

  • JavaScript interface checks
  • Buttons, menus and dynamic content
  • Booking, basket and checkout journeys
  • Configured for you

Browser: from £35 per website per month, including configured browser interactions, typically about every two hours. Final form submissions, completed orders, payments and real appointments are not verified on this plan.

Level 03

coming soon · £48 / site / month

Can customers complete it?

Verify the outcome, not merely the final button.

  • Controlled test bookings and orders
  • Form submission confirmation
  • Downstream email verification
  • Test-data cleanup where supported

Transaction is in development. The planned price is £48 per website per month. This enquiry joins the waitlist; the plan is not available to purchase today.

03 What matters to you?

Different websites.
One solution.

For online shops

The homepage loads. The Add to basket button does nothing.

Pulse can check product pages, variant selectors, baskets, dynamically loaded elements and the route into checkout—before a quiet fault becomes a quiet drop in orders.

product


variant


basket


checkout

For appointment-led businesses

Your diary is empty. Your business need not be.

Check that the booking widget loads, services and dates appear, appointments can be selected and customers can progress through every important step.

service


date


time


confirm

For lead-generation sites

A form can look functional while losing every enquiry.

Watch contact forms, quote requests and multi-step lead journeys. Pulse records where the experience failed and verifies when it recovers.

landing


form


submit


success

For people responsible for many sites

Know before the “quick question” arrives.

Monitor client estates, keep the useful alerts in one place and share clear health results without giving away administrative access.

observe


notice


diagnose


report

04 Why Pulse exists

The website was online.
The booking system was not.

Pulse began with a small massage business whose booking experience stopped loading correctly. The server was healthy. Conventional monitoring was satisfied. However, customers could not reliably book.

That distinction is the entire product.

The booking interface failure that inspired Nekai Pulse

05 A clearer signal

Uptime is just the beginning
of the story.

What gets checkedEssentialBrowserTransaction
Scheduled availability, SSL and domain checksIncludedIncludedPlanned
Expected page content and HTML evidenceIncludedIncludedPlanned
Configured browser interactionsNot includedIncludedPlanned
Final submissions, test orders and confirmationsNot includedNot includedIn development

Choose the depth of check your website needs. Transaction verification is in development.

Explore …By the thing that must work

Quiet when all is well. Clear when it isn’t.

We hope your website never breaks.
But if it does, we’ll tell you.